Question 1

What are the hours of operation?

Accepted Answer

We are open Monday through Sunday, and online booking is required. Once you book, only you and your party have access to the museum during your reserved time. Simply book your preferred date and time and a team member will be there to assist you upon arrival. For immediate help with a booking, call 757-808-5845.

Question 2

Do you accept walk-ins?

Accepted Answer

No — visits are online booking only. Reserving in advance is what allows us to keep every session private for your group. If you need a same-day slot, call us at 757-808-5845 and we'll see what's still open on the calendar.

Question 3

Why is The Williamsburg Selfie Museum so popular?

Accepted Answer

We offer 20+ interactive rooms — the Vault, the Private Plane, Caked Up, the Dirty Money Room and more — designed for perfect selfies and full photo shoots, with high-quality lighting and editing available through our in-house photographer. From birthday parties to solo sessions, the space adapts to the occasion.

Question 4

What happens if I'm running late?

Accepted Answer

You have 15 minutes after your reservation start time to arrive and check in. If you arrive later than that, we reserve the right to cancel your booking with no refund. A late start can't be made up — please plan to arrive on time.

Question 5

What is your refund policy?

Accepted Answer

All sales are final and no refunds are allowed. If you arrive more than 15 minutes after your reservation time, we reserve the right to cancel your booking with no refund.

Question 6

Can I host a private event?

Accepted Answer

Absolutely. We host birthday parties, business gatherings, church events and more. Our space provides a unique backdrop with customized settings and a vibrant atmosphere. Contact us to discuss your event and secure your date, then complete your booking online.

Question 7

Do you use photos taken during our visit?

Accepted Answer

By booking with us or participating in our services, you acknowledge and agree that photographs and video footage may be taken during your visit or booking. We reserve the right to use photographs and video footage acquired during your booking for promotional, marketing, advertising, and other business-related purposes. This is part of our standard booking agreement.

Question 8

How do I book a professional photo shoot?

Accepted Answer

Book online and choose the professional photo shoot package. You'll work with our in-house photographer and get two outfit changes to capture a range of looks.

Question 9

What should I expect during a professional photo shoot?

Accepted Answer

Our photographer guides you through the session across several creative rooms with high-quality ring lighting. Editing is included and final photos are emailed within three days.

Good questions